PERFORM: Zero rating in performance reviews

Keka now supports performance review configurations that allow a ‘0’ rating in the scale. This feature accommodates organizations that follow a rating system starting from zero. It’s a special-use setting and must be enabled explicitly on request.

What’s new?

• Admins can now configure rating scales to start from or include ‘0’.
• This supports performance systems where zero is a valid rating value.
• Available only when requested—this is not a default setting.

How to enable zero rating?

Only CSMs can enable this setting through Support Operations:

1. Go to Settings > Keka Support Operations > Performance > Update Rating Scale. 

2. Click on Update Rating Scale. Check the option Using 0 rating scale. Click Save.

   
   

3. Once this is enabled, any new rating scale created under Performance>> Reviews can include ‘0’ in the scale.