How to create a new rating scale?

A rating scale is used to assess an employee’s performance and quality, with various levels representing different attributes. These scales can be numerical or descriptive, and reviewers select the option that best aligns with their evaluation.

In Keka, performance admins can create multiple rating scales for different review cycles or groups, all using the same scale defined during initial setup.

Steps to create a new rating scale

1. Navigate to the Performance tab.

2. Click on the Reviews tab.

3. Under Review Groups, select the relevant Review Cycle.

4. Click on the Cycle Settings action button and select Edit.

   

5. In the Review Setup window, go to the Review Form section.

6. Click on Manage Scale under the Rating Scale options.

   

7. In the Manage Scale window, click Add New Scale.

   

8. Select either star-based rating or custom rating.

9. Provide a name for your new scale (e.g., "Employee Performance Scale").

10. Add Rating Labels (e.g., "Excellent", "Good", "Needs Improvement").

11. Optionally, include a Description of the scale.

12. Click Save to apply the new scale.

    

13. Toggle the “Disable decimal rating scale” option to enable decimal ratings for your review cycle. 

14. Once enabled, you can add the rating scale name and define each rating label along with its description.

    

Notes & Tips

Tip: Customising rating labels can make your scale more relevant to your organisation’s performance evaluation criteria.

Important: You can add or edit the rating scale only before the review cycle is launched.

Next Steps

Need more help with managing rating scales or setting up review cycles?

• Explore additional articles in the Performance Review section.

• Or fill out this form for personalised assistance.

This is how the performance admin can create a new rating scale.