If duplicate profiles are created for a single employee, what steps should be taken? Does Keka support merging employee profiles?

Currently, Keka does not support merging employee profiles. If duplicate profiles are created for the same person, the system treats them as separate, independent records.

What you can do:

• Identify which profile is active or accurate

• Coordinate with your HR or Admin team to:

  • Exit or disable the duplicate profile (if unused)

  • Retain only the valid one for payroll, attendance, and records

• Manually copy any essential data (e.g. documents, history) from the duplicate profile to the correct one

Tip:

To avoid duplicates in the future:

• Enable strict checks on employee ID, email, or PAN/Aadhaar number during onboarding

• Establish a centralized process for profile creation (via HR or Admin only)