How to Cancel a Candidate from the Preboarding Stage?

Introduction

Sometimes, a candidate may need to exit the hiring process even after preboarding has started—whether due to withdrawal, disqualification, or any last-minute change. Keka Hire makes it easy to cancel the preboarding process in such situations.

Keep in mind: once preboarding is canceled, any documents shared during that stage will be removed, so be sure to save anything important beforehand.

Cancel a Candidate from the Preboarding Stage

1. Go to the Hire module from the left-hand menu.

2. Click the Jobs tab at the top, and select the relevant job.

3. Inside the job details, open the Candidates tab.

4. Click on the Preboarding column to view candidates in that stage.

5. Locate the candidate whose preboarding you need to cancel.

6. Under the Actions column, click the three-dot (⋮) menu.

7. Select Cancel Preboarding from the dropdown.
   
   

8. A confirmation popup will appear:

   • Enter the reason for cancellation (e.g., “Candidate backed out at the last moment”).

   • Click Confirm to complete the action.
     
     

Notes, Tips, Important

Important: Canceling preboarding deletes related documents and resets the candidate’s process. You can still take next steps like restarting the workflow, moving them to a different stage, or archiving their profile.