Ability to Add Frequently Used Emails as Templates

Introduction

Keka Hire now supports email templates, helping you streamline candidate communication throughout the hiring process. Whether you're sending interview invites, rejections, or offers, you can now use prebuilt templates to save time and maintain consistent, professional messaging.

Available categories include:

• General

• Interview Scheduling

• Candidate Rejection

• Offer Release

• Assessment

What you’ll achieve:

• Send emails faster with reusable templates

• Personalize your messages while keeping consistency

• Share templates across your hiring team

Who can use this: Anyone with the Send email permission in Keka Hire.

Access Email Templates

1. Go to the Hire tab from the left menu.

2. Click Settings.

3. Under the Notifications section, select Email Templates.
   
   

From here, you can create, edit, or manage templates.

Create a New Email Template

1. Click Create template.

2. Choose the template category (e.g., Interview Scheduling, Candidate Rejection).

3. Fill in:

   • Template Name

   • Email Subject

   • Email Content

4. Click Create Template to save.
   
   

Edit an Existing Template

1. Find the template you want to edit.

2. Click the three dots next to it, then select Update.
   
   
    

3. Update the name, subject, content, or visibility.

4. Set Template Visibility
   Visible to everyone: Shared with your team.
   Visible only to you: Private templates.

5. Click Update.
   
   

Note: Admins can view all templates regardless of visibility.

Duplicate a Template

To quickly create a variation:

1. Click the three dots next to an existing template.

2. Select Duplicate.

3. Modify the copy as needed.
   
   

Options & Variants

You can create templates in the following categories:

Notes & Tips

Tip: Use the Duplicate option to quickly create similar templates without starting from scratch.

Note: Only users with the Send email privilege can create or edit templates.

Important: Template visibility helps manage sharing—choose wisely between private and team-wide use.

Examples & Use Cases

Here’s how you can use templates in real scenarios:

• General Template: Send a thank-you email after an interview.

• Interview Scheduling: Share the interview date, time, and platform.

• Candidate Rejection: Notify a candidate when they’re no longer under consideration.

• Offer Release: Deliver the offer letter with next steps.

• Assessment Template: Share a test link and instructions for skill assessments.

Next Steps

Explore email templates in Keka Hire to improve communication and stay focused on hiring the right candidates.

Need help? Reach out to your Keka Hire Admin or visit our Help Center for more support.