Manually Send Spot Reward Points to Employees

Introduction

Admins can now send reward points to employees manually on an ad hoc basis, without waiting for pre-scheduled events like birthdays or anniversaries. This new feature in Keka’s Spot Rewards module helps organisations recognise efforts instantly and align rewards with internal policies or one-time achievements.

Who this is for: Admins and HR teams managing employee engagement and rewards.

Steps to Manually Send Spot Reward Points to Employees

Go to the left sidebar and click Engage.
Click on the Rewards tab at the top.
Select Spot Rewards.
Click Adjust reward balance (top-right corner).
In the Give rewards panel:
1. Click on Credit option.
2. Enter the reward value in points (e.g., 1000).
3. Add a reason for the reward (e.g., “Completion of IT Training”).
4. Under Select employees, choose one of the following:
  - Specific Employees: Search and select individuals manually.
  - Based on department, location, worker type: Use filters to auto-select a group.
    - Example filters:
      - Department: Customer Success > Data Analyst
      - Location: Bangalore
      - Worker Type: Permanent
5. Review the Reward summary section like points per employee, total number of employees selected and total points and currency value.
6. Click Credit [x] Keka Points to confirm and distribute the reward.

Filter Transactions by Type (All, Credit, or Debit)

You can also use the transaction filters to quickly view all reward activities or narrow down the list to only credit or debit transactions.

All Transactions

Displays both credit and debit reward transactions in a single list.
Provides a complete history of all reward activities for employees.
Helps admins track overall reward movement and balances in one view.

Credit Only

Shows only transactions where reward points were credited to employees.
Helps identify recognition or reward allocations given to employees.
Useful for tracking positive reward distributions and contributions.

Debit Only

Displays only transactions where reward points were deducted from employees.
Helps track redemptions, adjustments, or point deductions.
Useful for monitoring reward usage and balance reductions.

Options & Variants

You can choose how to distribute rewards:

To specific employees: Select individual names using the search box.
By filters: Target groups based on:
- Department
- Location
- Worker type

These selections can be combined with AND/OR logic to fine-tune the list of recipients.

Field Reference

Field Name	Description	Tips / Notes
Reward value	Number of points to distribute per employee	Shows INR equivalent in base currency
Add reason	Justification or context for the reward	Limit: 30 characters
Search Employee	Find and select individual employees	Available under "Specific Employees" option
Filters	Set department, location, and worker type filters	Use AND/OR logic for more control
Reward summary	Displays points per employee, count, and total value	Auto-calculated before confirmation

Notes & Tips

Tip: Use ad hoc rewards to recognise achievements like project completions, certifications, or internal contests.

Important: The conversion rate from points to currency (e.g., 1000 Points = INR 50.00) is based on your org's configuration.

Example Use Case

Scenario:
An employee completes IT training successfully. As an admin, you want to instantly reward this effort.

Go to Spot Rewards → Adjust Rewards
Enter 1000 points
Add reason: Completion of IT Training
Select employee Deepak Patil
Send the reward immediately

This encourages immediate recognition and boosts engagement.

Troubleshooting

Symptom	Cause	Solution
Reward history shows “Loading”	System is fetching data	Click Refresh at the top
Unable to find employee in search	Name mismatch or not eligible	Check spelling and filter status

Next Steps

Explore other recognition tools in the Rewards module:

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