Managing Employee Reward Program and Milestone Settings

Introduction

Keka’s Milestone Rewards program allows you to automatically celebrate employee moments that matter—like birthdays, work anniversaries, and more—by awarding reward points. This helps foster a culture of appreciation, while saving time through automation.

This article walks you through how to configure, monitor, and manage milestone-based rewards to align with your engagement goals.

What Are Milestone Rewards?

Milestone rewards are predefined points automatically awarded to employees for:

• Birthdays

• Marriage Anniversaries

• First Day at Work

• Annual Work Anniversaries

• Special Milestones like 5th or 10th work anniversaries

Configuring Milestone Rewards

To set up or update milestone rewards:

1. Go to Engage  and click on Rewards.

2. Click Settings, then select Milestones.

3. Use the checkboxes to enable or disable specific milestone types.

4. Set the reward point value for each milestone.

5. For special years (e.g., 5th, 10th), add custom reward rules and point values.

6. Click Update to save your settings.

You’ll see a dynamic Estimated Budget section showing the projected spend based on your configurations.

Monitoring the Milestone Rewards Program

Dashboard Overview

Navigate to Engage  and click on Rewards. Under Rewards, select Milestones to view:

1. Total points spent over 1, 3, 6, or 12 months.

2. Point distribution by occasion (e.g., birthdays, work anniversaries).

3. Monthly breakdown of points awarded.

4. List of recently rewarded employees and their reward types.

Use Filters

1. Filter data by Department and Location

2. Click Apply to refresh the data view

Pause or Resume the Milestone Program

To Pause the Program

1. Go to the Milestones dashboard.

2. Click Pause Program.

3. Confirm in the pop-up to temporarily disable milestone rewards.

To Resume the Program

1. Click Resume Program.

2. Choose:

• Start Immediately, or

• Select a Future Date

• (Optional) Enable Award Points Retroactively for milestones that occurred during the pause.

• Click Resume Program.

Notes & Tips

• Configure milestone settings at the start of each year or quarter for better alignment with your engagement plans.

• Monitor point trends monthly to avoid overspending

• Use filters to track performance by department or location

• Periodically review special milestone rewards (e.g., 5th-year awards)

• Use the Estimated Budget section to guide planning

• Reward employees retroactively only if needed after a program pause

• Adjust reward values as needed based on budget, performance cycles, or leadership feedback

Next Steps

Managing milestone rewards in Keka helps reinforce a culture of recognition and shows your employees they’re valued—not just for their work, but for the journey they’re on with your organization.

Want help setting up or scaling your recognition strategy? We’re here to support you.