Using Single Comprehensive Survey Mode in Keka Pulse

Introduction

Keka’s Single Comprehensive Survey Mode streamlines feedback collection by sending all engagement metric questions in one survey. This reduces survey fatigue and helps improve response rates—especially useful for smaller teams or organisations seeking deeper insights with fewer touch-points.

Enabling Single Comprehensive Survey Mode

Navigate to Engage and click on Pulse. Under Pulse, select Settings.
Under the question “How would you like to collect Pulse data?”, choose Single Comprehensive Survey.
Hit Save settings. Your next Pulse cycle will adopt this unified format.

Survey Frequency Options

You can set how often the comprehensive survey is pushed:

Option	Use Case / Best Practice
Weekl	Frequent check-ins; for very small, dynamic teams
Bi‑weekly	Moderate flow of feedback
Monthly (recommended)	Balanced approach for consistency
Quarterly	Less frequent but deeper pulses

Choose the rhythm that aligns with your team's culture and bandwidth.

Operating the Unified Survey

All questions from different engagement metrics are consolidated into one single survey.
This avoids multiple touch-points and helps reduce drop-offs.
You still maintain the ability to filter by department, location, or team, as you would in segmented survey mode.

Viewing Consolidated Results

Results span all metrics in a unified dashboard view.
You can segment responses by filters (department, gender, etc.).
Trend graphs show how metrics evolve across cycles.
Comparison heat maps help you spot which groups differ most across metrics.

Options & Variants

You can switch between this mode and a segmented (metric‑wise) survey mode if your organisation grows or your feedback strategy needs adjustment.

Field Reference / Parameters

Field / Setting	Purpose / Behavior
Survey Format	Defines whether to use unified or metric‑wise surveys
Survey Frequency	Determines how often the survey is sent
Cycle Activation	When the mode takes effect (from the next scheduled Pulse)

Notes, Tips & Warnings

Tip: Start with monthly frequency when rolling out this mode, then tune based on engagement.
Important: Make sure employees know that all feedback metrics will be in one survey—set expectations.
Warning: Frequent surveys (weekly) may still cause fatigue for some—monitor response trends and adjust.

Use Cases (Examples)

A team of 50 people where multiple surveys led to low participation—switching to single mode lifted response rate.
A fast-moving start-up wanting consolidated feedback each cycle, instead of fragmented metric surveys.

FAQs

Can I revert to segmented survey mode later?
Yes — you can switch modes anytime from the settings.
Will filtering by department still work?
Absolutely — filters (department, location, etc.) remain active.
Is this mode mandatory?
No. It’s optional but ideal for smaller setups or when you're optimising survey load.