Keka Pulse 2.0 – Real-time Insights into Employee Experience

What is Keka Pulse?

Keka's Pulse goes beyond simple surveys. It provides a comprehensive view of employee experience across key dimensions such as:

1. Job satisfaction

2. Team collaboration

3. Communication effectiveness

These insights allow HR and leadership teams to recognise what's working, spot concerns early, and take action to improve engagement and morale.

What’s New in Pulse 2.0?

The updated Pulse 2.0 officially went live on 2nd February 2024, with several key improvements:

1. Old surveys deprecated: All legacy Pulse surveys were discontinued on launch.

2. New survey setup from 5th February 2024.

3. No data loss: Existing survey data remained intact and viewable.

Pulse 2.0 introduced a cleaner interface, enhanced customisation, and smarter insights—making it easier to act on real-time employee sentiment.

Launching Pulse for Your Organisation

Getting started with Pulse 2.0 is simple:

1. Navigate to the Engage section in Keka.

2. Click on Pulse.

3. Use the Configure Metrics section to set:

   • Survey frequency

   • Anonymity options

   • Target audience (teams, locations, roles)

Pulse 2.0 uses a 10-metric scoring model to give you measurable, actionable insights.

Learn more: Launching and Managing Pulse for Your Organisation

Gathering Employee Responses

Here’s what employees can expect:

1. Each week, they’ll see 5 quick questions on their dashboard after logging in.

2. Responding takes just a minute.

3. Within 2–3 weeks, you’ll begin to see meaningful patterns in the data.

Learn more: Gathering Employee Responses for Pulse

Analysing Pulse Data

Pulse 2.0 provides powerful analytics, including:

1. Overall engagement scores.

2. Participation rates.

3. Metric-wise trends over time.

4. Breakdowns by department or business unit.

5. Question-level analysis to drill into specific themes.

Learn more: Analysing Employee Sentiment with Pulse Data

Glassdoor Integration

With Pulse 2.0, you can connect your employee feedback to your external brand reputation.

How it Works

Setup:

1. Admins can add their company’s Glassdoor URL in Pulse settings.

Redirect Logic:

1. Employees who rate 8 or above in the latest Pulse cycle will see a prompt to leave a Glassdoor review.

2. Those rating below 8 will not receive the prompt.

3. Redirects appear only once every 3 months per employee.

This integration helps amplify positive sentiment and strengthen your employer brand.

Why Use Pulse 2.0

Pulse 2.0 isn't just an upgrade—it's a smarter way to engage employees:

• Keep a real-time check on how your teams feel

• Spot issues before they escalate

• Build a culture of trust and recognition

• Leverage positive feedback to boost employer branding

Start configuring Pulse 2.0 today and take your employee engagement strategy to the next level.