Pre-Requisites Before Scheduling a Call for Attendance API Support

For any questions related to Attendance API, a developer request is required. To ensure a productive discussion, a support call will be scheduled only if the following conditions are met:

1. API is Enabled

The Attendance API must already be added to the customer’s Keka module.

2. Device is Added in Keka

The API-based attendance device or app should be added under
Operating System (OS) >> Attendance in the Keka portal.

If this is not yet configured, please share the following details:

• Number of devices or attendance apps currently in use

• Device/App/Software Name (as it should appear under Employee Profile > Time > Attendance Logs)

• Location to be mapped (location must already exist in the Keka portal)

• Device usage – Is the device used for IN and OUT, only IN, or only OUT?

3. Technical Point of Contact is Available

The client must have a technical team ready to push attendance data through the API.

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