Integrating JIRA with Performance Module

Overview

With Keka's JIRA integration, you can effortlessly track employee goal progress through task updates in JIRA. This integration minimises manual updates, provides real-time performance insights, and ensures alignment between individual goals and project outcomes.

In this article, you'll learn how to:

Enable and connect your JIRA account.
Link goals using JQL queries.
Sync progress from JIRA.
Manually update progress when necessary.

Enable JIRA Integration

Only Admins can enable the JIRA integration for your organisation.

Go to the Apps section in your Keka dashboard.
Find JIRA.
Click Enable to activate the integration.

Set Up Your JIRA Connection

When adding a goal for the first time, you’ll need to enter your JIRA account details:

Field	Description
Connection Name	A name to identify this connection
Server	URL of your JIRA server
Email	Email address used for the JIRA account
Token	API token generated from your Atlassian account

2. Once saved, this connection will be available for future goals.

3. You can create API tokens from your Atlassian account as described here.

Link Goals Using a JQL Query

For any goal linked to JIRA:

Enter the JQL query that defines the task scope.
Click Verify Query to ensure it returns valid data.
Click Save to link the goal with the selected JIRA items.

You only need to provide the JQL query for goals after the initial connection setup.

Sync Progress from JIRA

After integration:

A JIRA icon appears next to each linked goal.
Click the icon to sync progress.
Once synced:
- The progress bar updates automatically.
- A success message confirms the sync.

This ensures goal tracking stays aligned with ongoing JIRA activity.

Manual Progress Updates

If syncing fails or if you prefer to update manually:

Click on the goal.
Click the Edit icon.
Manually enter the updated progress.

Manual edits are useful for edge cases or temporary sync issues.

Next Steps

Integrating JIRA with Keka’s Performance Module helps you:

Automatically calculate goal progress.
Align individual goals with project execution.
Eliminate manual tracking errors.

By integrating JIRA, Keka HR facilitates automated and seamless goal tracking, improving efficiency and alignment with project tasks. This integration not only saves time but also enhances the accuracy of performance evaluations.

For more detailed steps and troubleshooting, refer to Keka's help centre for support documentation or fill out this form for further assistance.