Go to the Helpdesk module in the main left navigation panel.Click the settings tab. You will be landed on Ticket categories tab.Go to Canned Responses tab , and click Add response. Suggest a Response title, provide the Message, and click Create. Related articles How to change the status of an assigned helpdesk ticket? Labour Codes 2025: HR & Payroll Compliance Guide for Keka Users Configure Air Ticket Benefits for Employees in the GCC on Keka How to generate employee letters? Helpdesk module APIs Comments 0 comments Please sign in to leave a comment.
Comments
0 comments
Please sign in to leave a comment.