How to extract all the helpdesk requests report created?

1. Go to the Helpdesk module in the main left navigation panel.

2. Open the Reports tab.

3. Click on All Tickets under the Helpdesk Reports section.
   
   
4. Select the Date Range, Ticket Status, and Category, then click Run to generate the report.
5. Once the report is generated, you can download it or schedule it for email delivery.
   
   

That’s how you can view and manage the All Tickets report in Keka.