A password helps ensure that only authorized users can access their Keka portals and confidential information. However, employees may sometimes forget their passwords or need to reset them for security reasons. In such cases, Keka allows admins to send a password reset link directly to the employee’s registered email address so they can create a new password.
Steps to Send a Password Reset Link
Go to the Global Search Bar at the top of your Keka portal and search for the employee whose password needs to be reset.
Click on Actions beside their name and select Reset Password from the dropdown menu.
Confirming the Reset
Once you click Reset Password, a pop-up window will appear.
Click Confirm to send the password reset link to the employee’s registered email address.
Employee Action
The employee can then open the email, click the reset link, and set a new password for their Keka account.
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