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      Understanding Messages Section and Editing Email Templates

      Effective candidate communication is crucial for a smooth recruitment process, and Keka Hire offers a dedicated Message Section to manage this seamlessly. This guide will explain the importance of the Message Section, how it works, and how to edit email templates to enhance your hiring process.

      Why Do We Need a Message Section?

      The Message Section in Keka Hire is essential as it centralizes all candidate communication, enabling recruiters to streamline conversations, ensure nothing is overlooked, and keep communications organized by associating them with specific job profiles. This setup not only improves organization but also enhances response times, as recruiters can quickly access candidate profiles and messaging feature within the same platform.

      How Does the Message Section Work?

      As an HR professional, you often need to communicate with candidates for various reasons, such as scheduling interviews, sending job offers, or providing updates. In Keka Hire, the Messages section helps streamline this process by allowing you to link your communication to the relevant job profile, ensuring that all interactions are organized and easily accessible.

      Refer to this article for guidance on sending a message to a candidate and how it can help streamline your communication process. There are many times when you may need to send the same type of message to multiple candidates—this is where templates come in handy, allowing you to maintain a consistent tone and structure across your communications. Moreover, you have the option to enrich your message by attaching pertinent documents or directly incorporating the job description. After thoroughly reviewing all components, you can efficiently send your message for delivery.

      How to Edit Email Templates for Efficient Candidate Communication?

      Keka Hire also allows you to create and edit email templates, making it easier to send consistent messages throughout the recruitment process.

      Go to Settings(1) and navigate to the Email Templates (2) section. 

      Click +Create Template to open a new window.
      Fill in the details like category, visibility, template name, subject line, and message body.
      Add any necessary attachments to the template. Once done, click on Create. 

      You can now view any of the created templates within the designated category. After creating the templates, choose any category from the sidebar to see the related email templates.
      Click on any of the created interview template to view its details. Open the email template you wish to edit or review. 
      Click the three dots icon in the actions column to access the template options. To update an existing template, click Update in the Action column. 
      Make the necessary changes in the update window and click Update to save.
      You can also Duplicate or Delete templates as needed, providing flexibility in managing your communication strategy. To duplicate or delete a template, select 'Duplicate' or 'Delete' from the dropdown menu.
      By efficiently managing your candidate communication through the Message Section and customized email templates, Keka Hire helps streamline your recruitment process, ensuring timely and organized interactions with candidates. 
      Hope this helps! More questions? Talk to our product experts today!