Learn how to define and manage opportunity stages to streamline your sales process and improve forecasting
Opportunities in Keka PSA now include resource/task estimation capabilities at the opportunity and project levels, enabling accurate planning, budgeting, and resource allocations. By configuring opportunity settings, you can define and manage stages to reflect the progress and status of each opportunity. This guide will walk you through the process of managing opportunity settings, adding custom stages, and enhancing opportunity tracking.
TABLE OF CONTENTS
- Organizing Your Course with Sections
- Steps to Manage Opportunity Settings in Keka PSA
- Key Features for Opportunity Management
- Why Customizing Opportunity Stages is Important
Benefits of Managing Opportunity Settings:
- Improved Project Planning: Gain clarity on upcoming projects and their progress.
- Enhanced Team Preparation: Assign stages to help teams align resources and timelines.
- Customizable Tracking: Add and manage stages based on your organizational needs.
- Streamlined Decision-Making: Monitor opportunities at various stages to drive informed actions.
Steps to Manage Opportunity Settings in Keka PSA:
1. Accessing Opportunity Settings:
To manage opportunity stages, follow these steps:
- Navigate to the Project section in the left-hand navigation pane. Select the Policies & Settings tab. Click on Opportunity Settings to access and manage the stages.
Adding a New Stage:
- Click on the Manage Stages option.
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Keka PSA provides three default stages:
- Prospecting
- Closed Won
- Closed Lost
- In the Update Stages window, click the + (plus) icon next to an existing stage.
- Provide a name for the new stage and select a color for easy identification.
- Click the Add icon to save the new stage.
Rearranging and Deleting Stages:
- Rearrange stages by dragging and dropping them to the desired order.
- To delete a stage, click the Delete icon next to the respective stage.
Key Features for Opportunity Management:
- Custom Stages: Tailor opportunity stages to align with your project lifecycle.
- Color-Coding: Assign colors to stages for better visual tracking.
- Flexible Management: Add, rearrange, or delete stages as needed.
- Project Insight: Monitor opportunities in different stages to assess project potential.
Why Customizing Opportunity Stages is Important:
Customizing stages allows project managers and stakeholders to gain better insights into the sales and project pipeline. This helps in:
- Resource Allocation: Allocate resources based on the opportunity stage.
- Forecasting: Predict project success rates and financial outcomes.
- Decision-Making: Identify opportunities that require immediate attention.
Next Steps:
To explore how to enhance project and opportunity creation through the introduction of approval flows, please click here: Streamlining Project and Opportunity Creation: Introducing Approval Flows
You now have a comprehensive understanding of managing opportunity stages. If you have any further questions or need assistance, please reach out to our product experts for guidance and support.