Why aren’t employees getting penalized even though a policy is assigned?

This usually happens because of how Keka’s penalization cycle works—specifically the start timing of monthly or weekly cycles. Even when a policy is correctly assigned, penalties won’t apply immediately unless the cycle start date is aligned.

Reason: Cycle Tracking Starts at the End of the Period

When you assign a penalization policy mid-period (week or month), Keka waits until the end of that current period before it starts tracking late arrivals or other attendance issues.

Monthly Cycle

• Penalties apply from the 1st to the last day of the month.
• If assigned mid-month, tracking only starts at the end of that month.
  
  

Weekly Cycle

• Penalties apply from Monday to Sunday.

• If assigned mid-week, tracking begins at the end of the current week.
  
  

Note: This is by design, to prevent penalizing employees retroactively or inconsistently.

Solution:

If you want the policy to apply immediately:

1. Manually change the cycle effective start date to the current day or week/month start date

2. Or, reassign the policy at the start of a fresh cycle (1st of the month or Monday)