Getting started with Professional Services Automation
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What is Keka Professional Services Automation (PSA)?

 

Keka Professional Services Automation is a comprehensive cloud-based solution designed for managing professional services resource planning, project management, and time and expense tracking. If your organization operates in the technology or consulting sector, serving multiple clients and handling numerous projects simultaneously, PSA is a vital tool for streamlining your operations.

 

Keka PSA overview

PSA is a comprehensive management tool designed to streamline project management processes by automating various tasks. Through features like timesheet submissions, employees can easily track the time spent on client projects using the Keka HR portal.

Additionally, PSA simplifies client invoicing and payment tracking by consolidating these functions in one convenient platform. It offers valuable features such as opportunity management to identify potential projects, project cost analysis for expense tracking, and more to enhance overall project management efficiency.

 

 

What can PSA do for you?

Keka PSA is a powerful tool designed to streamline the management of clients and projects from start to finish. Here are some key features that Keka PSA allows you to efficiently handle.

 

Manage clients and projects

PSA assists in overseeing the multiple projects being carried out for various clients within your organization. You have the ability to include your employees as resources assigned to these projects, break down tasks within the project, and effectively manage the status of each task.

 

Manage timesheets

Client projects are typically billed based on the hours that employees spend on each project weekly. With the PSA tool, you can establish daily and weekly timesheet submissions for your team members working on various projects. Additionally, you have the ability to efficiently monitor and approve these timesheets.

Manage resources in the project

One important aspect of the PSA module is effectively managing resources. With Keka, you can easily assign resources to projects and monitor the time they dedicate to each project. Using timesheets, resources can accurately record their time spent on projects. In addition, features like adding shadow resources, setting billing rates for each resource, and specifying the maximum billable hours per project enhance resource management within the platform.

 

Track opportunities and plan resources

By utilizing the opportunities feature, you can effectively manage client and project opportunities in the pipeline. This allows you to stay ahead by reviewing upcoming projects, understanding resource needs, and timelines. By doing so, you can enhance your planning, optimize costs, and maximize resource utilization efficiently.

 

How does Keka PSA work?

PSA operates based on the clients and projects within your organization.

For example, if you have a client like Acme Inc and are managing multiple projects for them, such as Project A and Project B, you can easily add Acme Inc as a client in the PSA module. From there, you can configure and manage these projects within the module's project section.

 

Keka supports two main types of projects: Time and Material projects, which are billed based on hours worked and resources used, and Milestone projects, which focus on achieving specific project milestones.

 

Time and Material projects, also known as Bill Time projects, are projects that are invoiced based on the hours dedicated by resources to the project. This billing method also considers the various products and services utilized during the project execution. Resources track their project hours through timesheet submissions, which are then incorporated into the billing process.

 

Milestone projects, also known as Bill Milestones, focus on specific project milestones defined during project planning, rather than billing based on project hours. These projects are divided into tasks and milestones, allowing you to invoice a portion of the total project cost upon achieving these milestones according to pre-agreed criteria.

 

Non-Billable Projects - These projects are not aimed at generating revenue directly from clients. Instead, they serve internal purposes such as employee training, research and development, or other initiatives that do not involve billing clients for the work completed. In such instances, the focus is on achieving specific goals or objectives within the organization, rather than focusing on generating income.

 

You have the option to specify the billing method for each project you create.

After setting up the project, you have the ability to allocate resources to the project and establish rate cards that determine how the hours worked by these resources will be invoiced. Furthermore, you can break down the project into tasks and assign them to the resources. It is also possible to monitor the status of each task and the overall progress of the project while it is active within your organization.

 

The billing feature in Keka is a robust tool that empowers you to create detailed invoices with all the necessary line items. You can generate invoices on a regular basis and promptly share them with your clients. Furthermore, you can efficiently manage client payments by marking invoices as paid and ensuring timely payment.

Moreover, the credit notes feature allows you to issue credit notes to clients instead of requesting additional payments in cases of billing discrepancies. Additionally, you have the flexibility to define different billing entities in the system if you need to use separate entities for various projects or clients.

 

How is Keka PSA related to the Keka HR Portal?

Keka PSA is an essential component of Keka's comprehensive product suite. It operates using the data configured within the Keka HR Portal. As of now, the Keka PSA module is an additional feature that needs to be purchased alongside the standard modules and functionalities available in the Keka HR Portal.

 

Who should use Keka PSA?

Keka PSA is ideal for professional services businesses that invoice clients based on project time and require a tool to monitor resource time spent on projects. It caters to organizations in sectors like IT consulting, management consulting, legal services, branding, marketing, and beyond.

 

To explore further about starting with Keka PSA and its functionalities, simply click here: Getting started with Keka PSA