Recruiters may cancel interviews due to unexpected changes or personal reasons, and Keka’s platform ensures a smooth process to keep all parties informed and on track.
Steps for a Recruiter to Cancel an Interview
Recruiters occasionally need to cancel scheduled interviews due to unforeseen circumstances or scheduling conflicts. Here's a step-by-step guide to the process:
1. Navigate to the Candidate's Profile
- Go to the recruitment module.
- Locate the candidate for whom the interview needs to be canceled.
- Click on the candidate's profile to view their details.
2. Access the Scheduled Interview Section
- In the candidate's profile, find the Unplanned Interviews or Scheduled Interviews section.
- Identify the interview you want to cancel.
3. Select the Cancel Option
- Click on the ellipsis (three dots) next to the scheduled interview.
- From the dropdown menu, choose Cancel.
4. Provide a Reason for Cancellation
- A confirmation pop-up will appear, prompting you to confirm the cancellation.
- Add a reason for cancellation if required, especially if it's an internal policy or a courtesy for the candidate.
- Click Confirm to proceed.
5. Notify the Candidate and Panel Members
- Once the interview is canceled, the system will automatically send notifications to:
- The candidate informing them about the cancellation.
- The interview panel members to update them about the schedule change.
- Candidates receive a clear message indicating the cancellation and advising them to contact the recruiter for further details.
6. View and Manage Canceled Interviews
- The canceled interview will now appear in the Unplanned Interviews section with a status of "Canceled."
- Recruiters can reschedule the interview if needed by following the rescheduling process.
Benefits of the Cancellation Process:
- Clarity and Communication: Automatic notifications ensure all parties are informed about the status of the interview.
- Flexibility: Recruiters can easily manage unforeseen scheduling conflicts without disrupting the recruitment process.
- Accountability: Keeping records of cancellations and reasons ensures transparency in the hiring process.
By following these steps, recruiters can efficiently handle cancellations while maintaining professionalism and ensuring a positive candidate experience.