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What Happens When a Candidate Cancels the Interview?
Candidates may need to cancel a scheduled interview for various reasons. The self-schedule feature streamlines this process, ensuring clear communication and transparency.
Scenario: Canceling an Interview
If a candidate decides to cancel a scheduled interview, the platform offers a smooth and user-friendly process. Here’s a step-by-step explanation of what happens when the candidate cancels an interview.
Steps for Canceling:
1. Access the Interview Details:
- Navigate to the scheduled interview details.
- The details will include the interview date, time, platform (e.g., Microsoft Teams), and duration.
2. Initiating the Cancellation:
- Candidates can access the interview details through the confirmation page.
- Click the Cancel button available under the interview details.
3. Provide a Reason for Cancellation:
- A popup will appear asking the candidate to provide a reason for canceling.
- Example: “I got a job offer” or any other valid reason.
4. Confirm the Cancellation:
- After entering the reason, click on the “Confirm” button.
- The system processes the cancellation request.
5. Cancellation Confirmation:
- A confirmation screen will display that the interview has been successfully canceled.
- Candidates are advised to reach out to their recruiter for further communication if needed.
Key Benefits:
- Streamlines communication between the candidate and the recruiter.
- Reduces no-shows by enabling proactive communication from candidates.
- Offers insights to recruiters on reasons for interview cancellations.
Post-Cancellation Process:
- Recruiter Notification: Recruiters receive an alert about the cancellation and the reason provided by the candidate.
- Follow-Up Options: Recruiters can choose to reschedule the interview or close the application based on the candidate's feedback.
- Candidates can reschedule or suggest new dates instead of outright cancellation if desired.
- Recruiters are encouraged to follow up with candidates' post-cancellation to maintain engagement.