Pulse Feature Update: What's New?

What is Pulse? 

Pulse is a feature designed to help you gather and track employee feedback on critical metrics of engagement, performance, and well-being through customizable surveys. 

What’s New in Pulse? 

We’ve enhanced Pulse to give you more flexibility and control over the feedback collection process. Here are the key updates: 

• Recommended Metrics: We now offer five recommended metrics to start with, but you can select up to 10. 

• Customizable Questions: Within each metric, you can select up to 5 questions to gather more specific feedback. This allows better insights while preventing survey fatigue. 

Why These Updates? 

Our research indicated that employees were facing long lead times between feedback opportunities. By reducing the survey size, we aim to cut the lead time from 19 weeks to 5 weeks, ensuring that employees see all relevant questions in a shorter time frame. 

How To Get Started 

For Existing Users: 

Your current implementation will remain the same, but you now have the option to select/deselect both metrics and questions to improve customization. 

• Question Distribution: Each employee will continue to receive questions from one metric, but metrics will be distributed across the organization. 
• Pro tip: We recommend adjusting your Pulse settings to reduce the number of questions per metric to improve completion rates. 

For New Users: 

• Out of the box, 5 recommended metrics will be enabled, each with a set of default questions. You can always customize these further. 
• You can configure up to 10 metrics and select specific questions within those metrics.