Configuring Exit Survey

When an employee decides to leave a company, they are often asked to complete an exit survey. This survey is designed to gather important information about why the employee has chosen to leave, which can help you better understand why employees are leaving and identify areas for improvement to reduce employee turnover. 

The questions in the survey can be customized to meet the specific needs of the organization, making it a powerful tool for improving retention rates and overall workplace satisfaction. In this article, we will show you how to manage the exit survey questionnaire.

Creating Exit Survey Form

Go to Org(1) from the left navigation pane, then under the Exits(2) tab you can find an option for Exit Survey(3) click on it. Under the Exit Survey Form Settings you can find a hyper link to Manage exit survey form(4) click on it to customize the exit survey form.

In the Manage Exit Survey Form window, you can find an option of Add Question (1) click on it to add a new question of your choice under the relevant category. You can also edit the existing questions based on your requirements by clicking on the Three Dots (2) beside the question. After making the necessary changes, click Update (3) to save your changes.

Downloading Exit Survey Reports

Keka, allows you to download a consolidated report which consists of all the responses received for the survey form for the employee. 

To download these reports, click on Org(1) from the left navigation menu and navigate to Exits(2). In the Exits tab, click on Exit Survey(3) and scroll down to find the option of View Responses(4). 

When you click on view responses, you will redirected to View Exit Survey Responses screen where you can find the details of the employees who has taken this survey. Use the filters to sort your data. Click on the download icon to download the report in an excel sheet.

Hope you found this document helpful.