The gathered pulse data from employees can be analyzed using different metrics, such as overall engagement score, participation rate, and changes in metrics. Additionally, you can explore this data across departments or business units. For a more detailed insight, question-level analytics allow you to see how employees have responded to each question. This article introduces the simplicity and usefulness of these analytics for a comprehensive understanding of employee feedback.
The Pulse is divided into two tabs for easy navigation. The first tab, Engagement Score, comprises overall scores from employee responses. It presents results in user-friendly formats like scores, graphs, and heat maps, offering a clear picture of engagement levels and areas for improvement. The second tab, Question Results, displays all the questions given to employees along with their ratings. This setup ensures a clear and detailed view of both the overall engagement and question-level insights. Let us understand each tab in detail.
TABLE OF CONTENTS
Note: Please be aware that pulse data is collected only when three or more employees respond to the questions included in the pulse survey.
Engagement Score
This tab provides valuable data insights and the conclusive results of the pulse survey. The top filter can be utilized to sort data related to specific departments, genders, worker types, locations, and ages. Additionally, you have the option to access pulse for each quarter.
Overall Engagement
The graph beside the filter displays Overall Employee Engagements. The graph calculates averages from all metrics, keeping it simple: <3 is Poor, 3-6 is Average, and >6 is Good. Alongside the graph, this widget shares details on engagement score, participation, and an overall rating. It is a dashboard for a quick pulse check of your workplace.
Employee Pulse Score
The next widget is the Employee Pulse Score, it displays metrics and their ratings. These metrics act as guides, helping organizations define success and pinpoint areas for improvement. You will also notice trends, indicating whether each metric has declined or incline over time.
For understanding these metrics in detail, just click on them. You will find a detailed graphical analysis along with the specific questions used to determine each metric. These metrics are calculated using the Weighted Average of all sub-metrics, considering the number of questions in each sub-metric. Additionally, for Sub-metric Scores, it's the sum of scores from all respondents divided by the total responses.
The widget at the end of the tab is Compare, featuring a Heat Map. This map allows for easy comparison between different metrics across various categories, including departments, locations, worker types, and gender.
Question Results
Within this tab, you can find insights from your employees for each question. Utilize the search bar to sort responses received for questions under each metric.
The results are displayed in form of percentages, they are calculated based on he percentage of employees who marked a particular answer option, out all employees who answered the question.
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