Payroll FAQs

Why does the payslip say 'TDS/ INCOME TAX MISSING' after TDS overrides?

If you check the payslip of an employee after overriding their TDS, you might see a dialogue box saying: 'TDS/ INCOME TAX MISSING'. This document will show you why it happens and how you can fix it.


First, let's override the TDS of an employee and see how it goes. For this, log in to your Keka portal and click on Payroll (1) on the left panel. Find Run Payroll (2) and proceed to Override (PT, ESI, TDS, LWF) (3) under Run Payroll. 

In the window that opens up, click Save & Continue in the initial sections to proceed to the 3rd section (TDS Override) (1) on the next page. Under Employee Name (2) choose the employee whose TDS you want to override. Enter the amount under TDS Override Amount (3) and proceed to Save & Continue (4). 

Now you can click on Save & Close on this window and then Preview Run Payroll to get the updated Provisional Payslip with the overrides you just made.


Now, if you check the payslip, you might see TDS/ INCOME TAX MISSING.

Let's find out why TDS/Income Tax is not visible on the payslip. 


Once again, go to Payroll (1). In Settings (2), locate Pay Groups (3). If you have multiple Pay Groups, choose the one you want to work on. Then, click on the configure icon (4) under ACTIONS.


On the page that opens next, find Salary Structure (1) under the name of the Pay Group. Click on it and then, on Custom Salary Structure (2). Here, find the relevant salary structure and click on the  Edit icon (3).

On the next page, you can see if TDS is enabled or not. Toggle the button against Tax Deducted at Source (TDS) (1) to enable it. If the button is turned off, your payslip will show 'TDS/ INCOME TAX MISSING'.





We hope that this document helped you understand why TDS goes missing on the payslip and how to fix it. If you have any more questions, please refer to the other articles or talk to our product experts.