I've completed the leave year-end processing, but the leaves aren't carrying forward to the next leave calendar year. What should I do?

If you've completed the Year-End Processing on Keka and the leaves are not reflecting as carried forward in the next leave calendar year, there are a couple of checks you should perform. Firstly, verify if there is an expiry set for the carried forward leaves. This setting might affect the visibility of these leaves in the new year's balance. If no expiry is set for the carry forward leaves and they still aren't appearing correctly, it's advisable to reach out to our support team. Our experts can assist you further in troubleshooting the issue and ensuring that your carried forward leaves are accurately reflected in the system for the new leave calendar year.