T&A: Onboarding Simplification for Attendance Policies

Overview

Setting up Time Tracking no longer requires every customer to complete the full, configuration-heavy attendance policy flow. Keka’s onboarding is now redesigned to be faster and more relevant for standard use cases—especially for SMB and mid-market teams with simple shift requirements.

What’s New

Template-driven Time Tracking setup

• Apply one-click attendance templates for common configurations (for example, a standard 9 AM–6 PM setup).

• Get started with default best-practice settings, then customize if needed.

Intelligent skip paths for non-applicable policies

• Skip policies that don’t apply to your organization (for example, Penalisation and Overtime), reducing unnecessary steps and setup effort.

In-flow guidance for self-serve onboarding

• Contextual, in-flow guidance helps admins complete setup confidently with minimal dependency on support or SPOCs.

Why This Matters

Time Tracking onboarding previously followed a uniform, configuration-heavy experience for all customers—regardless of size, geography, or complexity. For customers with simple requirements, this increased effort, delayed go-live, and slowed time-to-value. This update makes onboarding quicker, simpler, and better aligned to real-world usage.

Impact for Customers

• Reduced Time Tracking setup time for standard use cases by eliminating manual configuration

• Faster go-live through one-click application of preconfigured attendance templates

• Lower onboarding complexity by skipping non-applicable policies (for example, Penalisation, Overtime)

• Reduced dependency on SPOCs and support during initial setup

Impact for Keka

• Shorter onboarding cycles, improving time to revenue recognition

• Fewer onboarding-related support tickets and SPOC hours

• Higher onboarding completion rates for SMB and mid-market customers

• Stronger first-time product experience, reinforcing Keka as a globally adaptive HR platform