IP whitelisting - FAQ

IP whitelisting allows only specific, trusted IP networks to access the Keka portal. Once enabled, employees can log in only from whitelisted IPs, ensuring tighter security of sensitive HR data.

Before configuring, keep in mind:

1. Once an IP is whitelisted, all other IPs are automatically blocked.

2. This applies to all employees, including Global Admins.

3. Incorrect configuration may lock the entire organization out, so verify IP ranges with your IT admin.

To configure IP whitelisting:

1. Go to Org → Settings → IP Configurations.
   (Note: Earlier path Time Attend → Settings → IP Networks is now moved here.)

2. Click + Add IP Address to add a network.

3. Enter a Network Name and IP range(s).

4. Review the current IP address displayed for reference.

5. Click Add to save the IP network.

6. Turn on the Whitelist Enabled switch for the network you want to whitelist.

7. Click Confirm to apply the whitelist.

   

Important validations:

1. If no IPs are whitelisted, Keka can be accessed from any network.

2. When enabling whitelisting for the first time, you must whitelist your own current IP network first.

3. You cannot turn off whitelisting for the IP you are currently using if other IPs are still whitelisted.

Impact on mobile access:

• IP whitelisting does not affect the Keka mobile app. Employees can continue using the mobile app normally.