Adding and Managing Custom BGV Vendors in Keka

Adding a Custom BGV Vendor:

1. Navigate to Org > Onboarding > Background Verification > Settings.

2. Click + Add a Custom BGV Vendor.

   

3. In the Add Custom Vendor window:

   1. Enter the Vendor Name.

   2. Upload a Vendor Logo.

   3. Review the list of available background checks.

   4. Add missing checks, if required.

4. Click Save to finalize the setup.

Starting a BGV using a Custom BGV vendor

1. Select the employee or candidate for verification.
2. From the vendor options, choose your custom BGV vendor.
3. Once initiated, the candidate’s status updates to “Custom BGV initiated.”

 When the vendor provides a background verification report:

1. Click Import Report.

2. Upload the report documents (e.g., PDFs, scanned files).

Managing Verification Outcomes

After importing the report:

1. Review the uploaded details.

2. Select an outcome:

   • Pass – Candidate cleared the background verification.

   • Fail – Candidate did not meet the verification criteria.

     

This decision is stored in the candidate’s records for future reference.

With Custom BGV Vendors in Keka, you can extend flexibility beyond built-in integrations, ensuring smooth handling of all background verification processes—whether through partners like Ongrid and SpringVerify or your own preferred vendor.