In form 24Q how to rectify the error "Payment/Credit/Debited should not to be Zero"?

This error appears when an employee with zero tax amount is mapped to a challan while generating Form 24Q. Since Form 24Q is for TDS reporting, such entries are invalid and must be corrected to proceed with the return filing.

To fix this:

1. Go to Payroll → Payroll Admin → Income Tax & TDS Management (Form 24Q).

2. Select the relevant Pay Group, Financial Year, and Quarter.

3. For the specific month, click Manage.

   

4. In the Challan Details window, click the menu (⋮) in the top right and select Edit Challan Details.

   

5. Search for employees with the error and un-map them from the challan if their tax amount is zero.

Once these employees are removed from the challan, the error will be resolved.