Managing Candidate Profile on Keka Mobile App

In today's fast-paced recruitment environment, it's essential for hiring managers and recruiters to have quick and efficient access to candidate profiles, even when on the move. The Keka Mobile App offers a user-friendly interface that enables seamless management of candidate profiles, providing access to important candidate information and facilitating actions such as reviewing resumes, transitioning candidates through recruitment stages, and collecting feedback from the hiring team.

This guide is designed to help you navigate the features of the Keka mobile app for managing candidate profiles, ensuring you have all the tools you need to make informed recruitment decisions anytime, anywhere.

Table of Contents

1. Accessing the Candidate Profile
2. Viewing Candidate Details
3. Managing Multiple Job Applications
4. Transitioning Candidates Through Recruitment Stages
5. Archiving Candidates
   • Using Placeholders
   • Using Templates
6. Uploading Documents
7. Providing Feedback
8. Managing Notes
9. Tracking Activities

Accessing the Candidate Profile

To access a candidate's profile in the mobile app, you must first select the job for which you want to view candidates. Once you do this, a list of candidates associated with that job will be displayed.

Viewing Candidate Details

When you select a candidate, you will see their profile page which includes their resume, total experience, location, previous employment, and links to their LinkedIn and Dribbble profiles if available. You can also view their salary expectations and availability to join the organisation.

Managing Multiple Job Applications

If a candidate is associated with multiple job postings, you can view all the jobs they have applied for by tapping the three dots located below their name. From the menu that appears, select View Other Jobs Applied, and you will see a list of the additional positions the candidate has submitted applications for.

Transitioning Candidates Through Recruitment Stages

You can also transition the candidate through various stages of the recruitment process. Simply click on the current stage, select the new stage you wish to assign, and feel free to add a comment for further clarification.

Archiving Candidates

You also have the option to archive a candidate. To do this, tap on the three dots and select Archive Candidate. You will then be prompted to enter a reason for archiving and provide a comment. Additionally, you can choose to notify the candidate by selecting the checkbox. If you opt to notify them, you can customize the message that will be sent, as well as specify when it should be delivered. You can also include any relevant users in the CC and BCC fields. Once you have composed your message, click Confirm to successfully archive the candidate.

Using Placeholders

One of the most helpful features when composing this archive message is the ability to use placeholders, which automatically incorporate relevant details from the job profile.

You will find placeholders that automatically insert details such as the candidate's name, Job ID, Job Title, organization short name, reason for archiving, and the individual who moved the candidate.

These placeholders allow you to craft a personalised message while also providing the option to attach any necessary documents.

Using Templates

Another useful feature is the ability to use templates when archiving candidates. Instead of composing a new message every time, you can easily select from the templates you have created previously by clicking on the Use Template button located next to the message field.

After clicking on Use Template, a list of your previously created templates will appear. You can then select the template you wish to use for your message.

Uploading Documents

In the attachments section of the candidate's profile, you have the ability to upload relevant documents, such as cover letters, resumes, or any other relevant materials related to the candidate's application.

Providing Feedback

Now, let's explore the feedback section, where you can find all the feedback received by the candidate.

You can click on any feedback card to view more detailed insights, including the interviewer's full comments. Additionally, by scrolling down and selecting the scorecard dropdown, you can access the scorecard associated with the candidate's evaluation.

In the candidate profile you will also see a message if feedback for the candidate is pending on you, you can go ahead and click on add feedback. 

You can complete the feedback section by entering your comments and assigning ratings based on your assessment and click submit.

If you have multiple feedback requests pending, simply click on Add Feedback. You will then have the option to provide feedback for each request individually, allowing you to complete them one by one after entering your comments and ratings.

If there are pending feedback requests from other interviewers for the candidate, this will be indicated in their profile. You can click on View Details to see more information and send reminders to specific interviewers to prompt them for their feedback.

You can edit the feedback you have submitted for a candidate at any time. To do this, open the candidate's profile and click on the edit icon next to your feedback. Make the necessary changes and then click submit to save your updated feedback.

Managing Notes

Now, let's examine the notes section of the candidate's profile, where you can find any notes added by interviewers, hiring managers and other relevant stakeholders. You can add the note by clicking add note button.

In the add note screen, you will first need to enter your note and then assign it an appropriate tag as required. Additionally, you have the option to attach a file to the note, which could include documents such as the candidate's certificate, assessment results, or any other relevant materials. You can also specify who can view these notes; for instance, you can choose to keep them private or make them visible to everyone. This feature serves as a convenient way for you to jot down quick notes about the candidate, which can later be expanded into more detailed feedback. Options for visibility include confidential notes or those accessible to all stakeholders.

If you have entered the note, you will have the option to edit it as needed.

To view completed notes and any attachments, click on View More below your own notes or those created by other stakeholders.

To remove a note, simply tap on the three dots located next to the note. Select Delete, and then confirm your choice to successfully delete the note.

Tracking Activities

Now, let's explore the activity section. This section offers a comprehensive timeline of all actions taken within the candidate's profile, capturing every change, whether significant or minor, in an organised manner.

In the activity section, you will find options that correspond to the specific actions taken. For instance, if a scorecard has been rated, you will see an option to view the scorecard. If a comment has been updated, you will be able to see both the original comment and the revised version. Additionally, for any changes made to the candidate's profile information, you will be presented with both the previous details and the updated information, ensuring you have a clear understanding of the modifications made.

Conclusion

Managing candidate profiles on the Keka Mobile App streamlines the recruitment process, enabling you to access critical candidate information and perform key actions anytime, anywhere. Whether you're transitioning candidates through various stages, providing feedback, or archiving profiles, the app provides a user-friendly interface designed to enhance efficiency for hiring managers and recruiters. By leveraging features like placeholders, templates, and detailed activity tracking, you can ensure that all recruitment actions are consistent, transparent, and well-documented.

With the ability to manage documents, add notes, and collaborate with other stakeholders, the Keka Mobile App becomes a powerful tool for keeping the recruitment process organized and effective. By using this guide, you can confidently navigate the app’s features and make well-informed decisions that will lead to better hiring outcomes for your organisation.